Refund Policy
I don’t offer refunds - all sales are final.
However, I’m happy to exchange a piece for a different size or piece of jewellery provided that it is within its original price range and as long as it’s unworn, undamaged, and in the original packaging.
Please note, If you’re exchanging a piece for one of higher value, you’ll be charged for the difference.
Returns & Costs
All return shipping costs, duties, and taxes are the customer’s responsibility.
Please provide the details of the courier service used and the tracking number when returning an approved item.
In-person drop-offs by prior arrangement only. Get in touch to arrange a time and place.
Exchanges & Disclaimers
Every piece is made with care and sent out only when I’m 100% happy with it.
If something is not right, contact me directly and I’ll do my best to correct the issue.
As mentioned before, If you’re exchanging a piece for one of higher value, you’ll be charged for the difference.
Please note: shipping fees are non-refundable.